ABSTRACT
The disruptive changes of technological advancements and the COVID-19 pandemic have pushed the education sector to leap into a new learning model, known as hybrid learning. Hybrid learning implements both onsite and online learning to students simultaneously. This research aims to display the impacts of information technology (IT) usage, IT adoption, and innovation capabilities to increase learning process performance during hybrid learning. This research has used a quantitative approach by gathering survey data from 1,160 college students during a hybrid learning process. Hybrid learning had been conducted for four months before the survey was taken in December 2021. The findings show that IT usage, IT adoption, and innovation capabilities significantly affect the hybrid learning process performance. Moreover, IT adoption has the most robust beta coefficient, followed by innovation capabilities and IT usage. Therefore, this research posits that the hybrid learning process performance greatly depends on the adoption of IT, followed by the innovation capabilities of the lecturers. IT usage also supports the hybrid learning process performance. Thus, the three variables are essential in successfully maintaining the hybrid learning process. © 2022 Society for Research and Knowledge Management. All rights reserved.